Essential Duties and Responsibilities:
Employee Development & Performance
- Lead and supervise the Planning Supervisor (direct report): set objectives, monitor performance, and support their development.
- Together with the Planning Supervisor, coordinate regular one-on-one meetings with team leaders and technicians[JD1] to drive their performance, engagement, and professional development.
- Participate in recruiting, interviewing, onboarding, and skills tracking processes.
- Promote recognition, mentoring, and professional development programs.
Training & Compliance
- Ensure technicians keep their required certifications, training, and compliance requirements current.
- Coordinate training schedules, certification renewals, and skills verification.
- Partner with the Training, Projects, and Sales teams to identify and address workforce development needs.
Safety & Quality
- Support the implementation of company safety programs and initiatives.
- Participate in incident investigations, root cause analysis, and corrective action efforts.
- Promote adherence to quality standards and continuous improvement initiatives.
Operational Support
- Coordinate support for field personnel related to uniforms, PPE, fleet, tooling, and equipment.
- Collaborate with the Procurement, Engineering, and Operations teams to improve efficiency and support field personnel.
- Identify opportunities to improve processes, reduce costs, and enhance customer service.
- Administrative Responsibilities
- Monitor workforce compliance related to payroll, vacation and leave, time tracking, and company policies.
- Maintain accurate employee, training, and resource records.
- Prepare reports and communicate workforce status, training, and compliance information to leadership.
Skill Requirements:
- Experience: minimum of 5 years in planning or project management.
- Planning & Organization: coordinate multiple projects and teams at once across different countries, and react quickly to last-minute changes.
- Digital Tools: working knowledge of Excel, Planner, and project management systems; ability to build custom tracking tools.
- Artificial Intelligence: use of AI to automate tasks, analyze workforce data, and prepare reports.
- People Management: approachable leadership, feedback, and follow-up on the development of field technicians.
Communication & Languages: Spanish and B2-level English (or equivalent professional experience) to coordinate with teams, customers, and subcontractors across Europe.