Essential Duties and Responsibilities
Leadership & Management of the Project Leader Team
- Lead and manage a team of Project Leaders, each of whom will be responsible for approximately 10 to 15 projects.[JD1] [RC2]
- Define project management standards, procedures, and tools, as well as performance standards for Project Leaders, and ensure they are applied consistently.
- Monitor the activity and performance of the Project Leaders and their project portfolios, supporting them in resolving issues.
- Develop the Project Leaders professionally through training, coaching, and regular performance reviews.
- Serve as the customer point of contact for projects managed by the team.
Project Execution & Field Operations
- Oversee field operations through the Project Leaders, ensuring that technicians and subcontractors work to the defined standards.
- Oversee the mobilization, demobilization, scheduling, and execution of projects managed by the Project Leaders.
- Monitor the progress of the team’s project portfolio and anticipate operational challenges, including weather delays, standby time, quality issues, and resource constraints.
- Ensure that Project Leaders keep project management systems updated with accurate and timely information.
Customer & Project Management
- Serve as the primary point of contact for customers regarding project status, schedules, deliverables, and site requirements, and manage escalations.
- Oversee and support Project Leaders in project quoting, change order management, purchase order administration, invoicing, and project reporting.
- Ensure that Project Leaders keep customer trackers, production schedules, and project documentation up to date.
- Validate the site-specific equipment and resource requirements identified by Project Leaders to support project execution.
Safety & Quality
- Promote and enforce company safety policies, procedures, and rules.
- Conduct routine safety inspections and participate in incident investigations and root cause analyses.
- Ensure compliance with quality standards and support continuous improvement initiatives.
- Drive adoption of new procedures, processes, and best practices in the field.
Resource & Operational Coordination
- Coordinate staffing needs, technician availability, and resource requirements for the team’s projects with the Planning team.
- Communicate workforce utilization, downtime, and project support needs to internal stakeholders.
- Collaborate with the Supply Chain, Fleet, Engineering, and Operations teams to ensure personnel, equipment, materials, and tooling are available when needed.
- Oversee equipment rentals, project inventory requirements, and project-related property damage reporting.
Subcontractor Management
- Manage the subcontracting of technicians, mobile elevating work platforms (MEWPs), and other services required in the field, and coordinate subcontractor activities to ensure alignment with project objectives, schedules, and customer expectations.
- Validate subcontractor timesheets, invoices, and project-related documentation.
- Maintain positive working relationships with subcontractors while effectively managing project demands and performance expectations.
- Request and compare quotes, select suppliers, and negotiate terms for subcontracted services in coordination with the Procurement department.
- Administrative Responsibilities
- Prepare the required consolidated project portfolio reports, operational documentation, and tracking updates.
- Maintain accurate records related to project performance, labor utilization, safety, quality, and customer requirements.
- Facilitate cross-functional communication to ensure project objectives are achieved.
Skill Requirements
Project Management:minimum of 5 years of project management experience; PMP certification; experience with MS Project, JIRA, or other agile methodologies.
Planning & Organization:coordinate a broad project portfolio and multiple teams at once across different countries, and react quickly to last-minute changes.
Digital Tools:working knowledge of Excel, Planner, and project management systems; ability to build custom tracking tools.
Artificial Intelligence:use of AI to automate tasks, analyze project data, and prepare reports.
People Management:approachable leadership, feedback, and follow-up on the development of the Project Leaders.
Communication & Languages:Spanish and B2-level English (or equivalent professional experience) to coordinate with teams, customers, and subcontractors across Europe.