The Document Control Coordinator is responsible for administering and maintaining TPI Composites' Quality Management System (QMS) document control processes, ensuring all controlled documents and records are accurate, current, and compliant with company, customer, and regulatory requirements. This role supports TPI's commitment to safety, quality, and continuous improvement by managing quality documentation, supporting internal and external audits, maintaining critical quality records, and ensuring document control processes effectively support manufacturing operations and customer expectations across the organization.
Responsibilities
- Administer and maintain the document control system to ensure controlled documents are accurate, current, and properly approved.
- Coordinate the creation, review, revision, distribution, and retention of controlled documents, including procedures, work instructions, standards, specifications, forms, and master lists.
- Issue controlled copies of documents and maintain history revision and distribution records.
- Maintain electronic and hard-copy quality records in accordance with company policies and retention requirements.
- Ensure external documents, specifications, and standards are maintained at the current approved revision level.
- Verify documentation and data for completeness, accuracy, and compliance with established requirements.
- Conduct internal quality audits and assist with corrective action activities as assigned.
- Serve as the primary contact for external audits by coordinating schedules, documentation, and auditor requests.
- Maintain raw material Certificates of Conformance (COCs) and related quality records.
- Create and maintain customer-required quality documentation.
- Collect, enter, maintain, and report quality data to support operational and management reporting requirements.
- Distribute production documentation and ensure completed documentation is returned accurately and on time.
- Maintain organized and accurate blade manufacturing folders and quality documentation files.
- Coordinate documentation activities with Quality Clerks and other departments to ensure timely and accurate record management.
- Support continuous improvement efforts related to document control, records management, and quality system effectiveness.
- Perform other duties as assigned.
Qualifications
- Associate degree in Quality, Business Administration, Engineering Technology, or a related field, along with 3+ years of experience in document control, quality systems, quality assurance, or a manufacturing environment; equivalent combination of education and experience may be considered.
- Working knowledge of ISO-based Quality Management Systems, quality documentation requirements, and document control best practices.
- Experience conducting internal audits and supporting external customer, regulatory, or certification audits.
- Experience developing, revising, and maintaining procedures, work instructions, specifications, forms, and other controlled documents.
- Strong document and records management experience, including revision control, document retention, distribution, and records maintenance.
- ISO Internal Auditor certification or related audit training preferred.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and other document management systems.
- Excellent organizational, planning, and time management skills with the ability to manage multiple priorities and meet deadlines in a fast-paced manufacturing environment.
- Strong analytical, problem-solving, communication, and attention-to-detail skills with the ability to identify documentation discrepancies, support corrective actions, drive process improvements, maintain accurate, complete, and compliant documentation, and effectively interact with employees, auditors, customers, and cross-functional teams.