Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Friday, October 2, 2026
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**NOTES:**
**Selected candidate must reside within 30 minutes from the Ops Center.**
**Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I, II, or III**
This position is responsible for performing all duties associated with and related to the safe, efficient and cost-effective maintenance of natural gas facilities and appurtenances as they relate to natural gas systems per 49CFR Part 192 and Piedmont Natural Gas policies and procedures. This position performs a variety of activities associated with service installation and maintenance and unregulated activities. Specific duties include but not limited to utilization of computers and computer order / record keeping systems, working service orders associated with current required operator qualifications.
Responsibilities & Duties:
- Perform meter turn-ons and turn-offs
- Delivers disconnect notifications to customers
- Read customer meters
- Install meters and meter sets, may include industrial meters
- Light pilots, test and inspect appliances and gas equipment to ensure proper operation
- Perform farm tap maintenance
- Remove meters
- Respond to high bill requests by performing dial tests, appliance and filter checks
- Meet with customers regarding line relocates
- Change out meters related to the sample testing program
- Repair water heaters, appliances, etc. (Install if licensed)
- Monitor for meter tampering; ensure meters are securely installed
- Monitor atmospheric corrosion and paint as needed
- Locate gas lines
- Inspect/maintain farm tap stations
- First Responder to emergency/leak calls; evaluate and grade leaks
- Assist in training service apprentices
- Assist O&M group with line repairs
- May performs leak surveys
- Assist other departments as needed
- Clear pipelines
- Repair/install temporary clamps on steel risers
- Repair damaged ½” and ¾” plastic services
- Bar test to evaluate and grade underground gas leaks
- Prepare unregulated estimates and maintain computer record keeping
- Perform other duties as assigned
Basic/Required Qualifications for Tech I & Tech II
- High school diploma or GED.
Basic/Required Qualifications for Tech III
- High school diploma or GED.
- 3 years related work experience
Desired Qualifications:
- Possess and maintain a valid driver’s license
- Basic computer knowledge working in a Windows environment
- Demonstrated mechanical aptitude
- Two-year degree and or Technical Certifications
- Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for Piedmont Natural Gas Business purposes
- Experience in Customer Service
- Demonstrated effective communication (verbal and written) and interpersonal skills
- Safety awareness
**Physical Requirements:**
- Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals.
**Specific Requirements:**
- This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.
- Perform on call duty as scheduled/assigned
- Weekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers.
Working Conditions:
- Field Mobility Classification - Work location is highly mobile, working at various facilities or field locations with occasional onsite meetings after the onboarding period. Employee must live within a reasonable commute to the posted reporting location, not greater than 50 miles one way
**Travel Requirements**
5-15%
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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