Build Great Projects. Create 5-Star Experiences. Own the Finish.
Trinity Total Home is looking for a hands-on Roofing Field Project Manager who thrives in the field, takes ownership, and knows how to keep projects—and people—moving.
In this role, you’ll be the face of Trinity Total Home on installation day, leading residential roofing projects from crew arrival through the final homeowner walk-through. You’ll manage subcontractor crews, solve problems in real time, ensure exceptional workmanship, and make sure every customer feels confident they chose the right company for their home.
This is an opportunity for someone who enjoys running the job, not sitting behind a desk. You’ll have the autonomy to make decisions in the field, the support of an experienced team behind you, and the opportunity to help shape our roofing operation as Trinity Total Home continues to grow.
Success in this role is straightforward: safe jobs, quality installations, happy homeowners, strong crews, and projects completed on time.
JOB RESPONSIBILITIES
- Manage the day-of-install process for residential roofing projects from crew arrival through final walk-through.
- Deliver an exceptional, 5-star customer experience on every installation, owning the homeowner’s experience in the field and driving strong NPS and 5-star reviews.
- Drive each installation to on-time, on-quality completion, supporting the team’s target pipeline cycle time of under 20 days from signed contract to completed install.
- Direct and manage subcontractor crews on site to ensure projects are completed safely, efficiently, and to Trinity Total Home quality standards.
- Confirm contract obligations, project scope, materials, and customer expectations before and during installation.
- Inspect work in progress and completed installations to ensure strong technical execution and workmanship.
- Manage materials, labor, and field expenses while controlling costs without sacrificing quality.
- Resolve field issues, customer concerns, project quality issues, and timeline risks in real time.
- Serve as the primary field point of contact for homeowners during installation.
- Ensure subcontractor crews follow company expectations, jobsite standards, and safety requirements.
- Support subcontractor development and help identify and recruit local subcontractor crews as the market grows.
- Complete final walk-throughs, confirm customer satisfaction, and coordinate any required post-install follow-up.
- Support customer payment receipt and follow-up when needed.
A TYPICAL WEEK INCLUDES
- Visiting active roofing installations and managing subcontractor crews on site.
- Confirming job readiness, scope, materials, and customer expectations before installation begins.
- Inspecting installation quality and resolving field issues as they arise.
- Driving installations to on-time completion to support a sub-20-day pipeline cycle time.
- Earning strong NPS scores and 5-star reviews by delivering an exceptional homeowner experience.
- Communicating with customers, Project Coordinators, subcontractors, and internal leadership.
- Completing final walk-throughs and documenting job completion details.
- Coaching crews on quality, safety, timing, and Trinity Total Home standards.